Case Study: East Riding of Yorkshire Council achieves streamlined cloud asset management and reduced IT burden with Brightly Software

Brightly’s Managed Services help ERYC unlock new opportunities to streamline processes and maximise operational efficiencies

East Riding of Yorkshire Council (population ~343,200) is responsible for maintaining 3,533 km of roads and nearly 40,000 roadside and public‑realm assets across a large rural area. The Council needed to migrate its long‑standing Confirm™ asset management system from a council‑hosted setup to Brightly’s cloud OnDemand platform to reduce IT overhead, address inconsistent departmental use, and unlock better asset data and processes.

Brightly performed a full diagnostic during the cloud migration and then delivered Managed Services—system auditing, process redesign, training and onsite support—to implement best practices and boost uptake across 400+ users. The result: freed IT resources, streamlined, data‑driven asset management across departments, improved operational efficiencies and staff skills, and faster, more informed planning and maintenance decisions.

East Riding of Yorkshire Council

Martin Langler

IT Administrator, Digital Change & Technology