Case Study: Bonner General Health achieves better work tracking and reporting with Brightly Software

Bonner General Health - Customer Case Study

Bonner General Health, a critical access hospital serving a small community, needed a better way to manage maintenance after struggling with a paper-based work order process that was hard to track, verify, and audit. With Brightly Software’s TheWorxHub, the team moved to a cloud-based CMMS to improve accountability, reporting, and day-to-day work management.

Brightly Software implemented TheWorxHub with training and support, helping Bonner General Health organize assets by location, track reactive maintenance, and use the mobile app for faster work completion. In just seven months, the team processed 2,100 work orders, improved compliance tracking, and gained better reporting for spending and productivity, creating stronger operational efficiency and helping justify future capital and staffing decisions.

Bonner General Health

Curtis Johnson

Maintenance Lead