Case Study: Angel Medical Center achieves improved maintenance visibility and saves 2–3 hours/week with Brightly Software (MaintenanceEdge)

Angel Medical Center - Customer Case Study

Angel Medical Center, a 235,000 sq. ft. critical access hospital in Franklin, North Carolina (25 beds, six buildings and 445 employees), faced a major facilities challenge: their desktop-based work order system made closed and completed work orders effectively inaccessible, leaving them without a searchable paper trail or reliable reporting for equipment tracking, budgeting and audits.

They implemented FacilityDude’s web-based MaintenanceEdge, which enabled easy requesting and assignment of work orders, advanced search and reporting, and automated planned maintenance. The new system delivered quick access to maintenance history, saved an estimated 2–3 hours per week by auto-generating PMs, streamlined communication, improved audit readiness, and came with responsive customer support and training.

Angel Medical Center

Gary Thompson

Facilities Director