International Telecommunications Corporation Uses Automated Abstraction To Correct Manual Abstraction Error

One of the world’s largest telecommunications companies hired an LPO to perform a manual abstraction on 8,000 documents using off shore resources. After the abstraction was completed, they realized that they had provided the LPO the wrong documents. It could have taken upwards of three months to re‐do the abstraction. The LPO turned to an automated abstraction provider to assist them as a "back office" service and performed the entire abstraction in ten days.