Case Study: BT Global Services achieves automated contract abstraction and better obligation management with Brightleaf Solutions

Brightleaf Helps BT Automate Contract Abstraction and Obligation

BT Global Services, a world leader in communications services and solutions operating in more than 170 countries, needed a better way to manage contract obligations and solve its contract abstraction challenges. Its existing LPO-based, semi-manual approach was time-consuming and produced inconsistencies, errors, and integration issues that required significant legal review and correction.

Brightleaf Solutions implemented its automated contract abstraction and obligation management software, using semantic intelligence and natural language processing to extract key terms, provisions, and obligations from BT’s contracts into a structured database for its contract management system. Brightleaf Solutions helped BT achieve faster, more accurate, and more consistent abstractions, reduce reliance on legal resources, and realize cost savings while improving risk management and P&L predictability.

BT Global Services

Paul Branch

Head of Major Contract Management