Case Study: Steer scales 2,500+ interviews and improves hiring quality with BrightHire

Steer scales to 2,500+ interviews with BrightHire

Steer, a marketing and communications platform for auto repair shops, faced the challenge of maintaining consistent, high-quality interviews and structured feedback as their hiring volume scaled. Their process was dependent on interviewer recall and manual note-taking, which created friction and slowed down decision-making. To address this, they implemented the BrightHire interview platform.

Using BrightHire, which integrated with their Greenhouse ATS, Steer automated interview capture and note generation. This allowed interviewers to focus on conversations while providing hiring teams with shared context for clearer, evidence-based decisions. The solution from BrightHire delivered significant results: over 2,500 interviews captured, more than 100 hires, 800 hours saved, and a 4x return on investment, enabling Steer to scale efficiently without compromising quality.

Steer