Case Study: Steer scales early-stage recruiting and improves candidate experience with BrightHire Screen

Steer scales first-round interviews with BrightHire Screen and saves 35+ hours

Steer, a marketing and communications platform for auto repair shops, faced a challenge scaling its early-stage interviews with a lean recruiting team. As the sole recruiter, Arianna Davis's bandwidth was the limiting factor. The company needed a way to evaluate a high volume of candidates without adding headcount, while still protecting the candidate experience and assessing crucial communication skills.

To solve this, Steer implemented BrightHire Screen for Customer Success and Onboarding roles. The solution provided a more natural, flexible AI interview experience that allowed candidates to complete interviews on their own time. This enabled Steer to run more first-round interviews without requiring the recruiter to be live in every conversation. The results were significant: in two months, BrightHire Screen captured 110 interviews, saved over 35 hours, increased pass-through to the hiring manager stage by 45%, and led to 7 hires, all while maintaining a 4.3/5 candidate experience rating.

Steer