Case Study: Atlas MedStaff increases nurse placements with BrightHire

How BrightHire helped Atlas MedStaff train recruiters and increase placements by 60%

Atlas MedStaff, a leading travel nursing staffing agency, faced the challenge of effectively training its recruiters to have better quality phone calls with nurses, ultimately aiming to increase successful job placements. Their trainers, led by Director of Training Aaron Biddle, needed a way to listen to recruiters' calls to provide specific, one-on-one coaching and improve how they handled objections.

By implementing BrightHire, the trainers gained access to recorded and transcribed calls, enabling them to provide targeted feedback and share key learning moments. This solution helped Atlas MedStaff's recruiters improve their conversation quality, leading to a 60% increase in placements, growing from 1,000 to over 1,600 travel nurses managed every four weeks. BrightHire also fostered a stronger, more connected team culture.

Atlas MedStaff

Aaron Biddle

Director of Training