Case Study: Ocado achieves stronger cost control and 1,470 hours saved with Brightflag

Ocado achieves 150% of cost control goal with Brightflag

Ocado, an online grocery innovator expanding its international footprint, faced a challenge managing rising legal costs and workload from increased reliance on outside counsel. The company's legal operations team, led by Amy Brookbanks, needed a systematic approach to gain cost control and improve productivity. They turned to vendor Brightflag for its legal spend management platform.

By implementing Brightflag's AI-powered invoice review and its integration with Ocado's finance systems, the company achieved significant results. Brightflag enabled Ocado to surpass its cost control goal by 150%, saving 5% on legal spend in the first year. The solution also eliminated 1,470 hours of administrative time, providing full visibility into law firm performance to make more strategic sourcing decisions.

Ocado