Case Study: Ironclad achieves 80% faster invoice reviews and streamlined legal ops with Brightflag

Inside Ironclad’s Early Legal Ops Strategy

Ironclad, a leading digital contract management provider, faced rapidly growing legal workload and a manual, unsustainable outside-counsel process that left its small legal ops team scrambling to review invoices, route AP, and produce financial reports. To solve this, Ironclad selected Brightflag’s legal spend and invoice-management platform to modernize outside counsel management and enable faster, more transparent reporting.

Brightflag implemented the platform with live training, templates, and recommended workflows in just 22 days — enabling all new invoices to be submitted via Brightflag by Feb 1, historical matters accessible by Mar 1, and a clear legal-spend view by Apr 1. The result: invoice-review time fell ~80% (from 45 to 10 minutes), AP routing and matter-opening times were significantly reduced (20→10 min and 30→5 min respectively), active matter management was automated, and Ironclad gained the data foundation for executive reporting and predictive legal-cost insights thanks to Brightflag.

Ironclad

Chris Young

General Counsel