Brightflag
19 Case Studies
A Brightflag Case Study
Dropbox, a global cloud-based file storage service with over 700 million users, faced significant inefficiencies in its legal operations. Their legacy legal spend management system struggled to handle the scale of their global business, leading to frequent invoice rejections by Finance and a lack of visibility into spending. To solve these headaches, Dropbox sought a new solution and selected the Brightflag legal operations platform.
Brightflag implemented its AI-powered e-billing and spend management system to automate manual processes. The solution eliminated invoice rejections by ensuring correct currency and legal entity use upfront, provided comprehensive dashboards for spend visibility, and automated invoice reviews and accruals. As a result, Dropbox saved thousands of hours by cutting two days per month from accruals work, significantly reduced manual labor for its finance and legal teams, and achieved greater strategic control over its legal spend with Brightflag.