Case Study: Docker achieves better control of outside counsel spend with Brightflag

Docker reduces outside counsel spend in 6 months with Brightflag

Docker's lean legal team, led by Head of Legal Joel Benavides and legal operations lead Becca Soch, faced a challenge in managing its growing outside counsel spend. Manual processes involving emails and spreadsheets for invoice review, accrual collection, and reporting were consuming excessive time without providing the clarity needed to understand and control costs effectively. To modernize its operations without adding headcount, Docker turned to the legal technology vendor Brightflag and its AI-first Enterprise Legal Management platform.

Brightflag's solution centralized invoice management and applied AI to automatically flag billing issues against Docker's predefined guidelines, saving the team significant manual review time. The implementation automated accrual collection and reporting, strengthening collaboration with finance. As a result, Docker achieved immediate savings through better discount tracking, improved billing timeliness, and eliminated manual processes. Brightflag enabled the legal team to gain control over spend and strengthen its relationships with outside counsel through aligned expectations and a smoother billing process.

Docker