Case Study: Cresco Labs gains financial visibility and stronger spend management with Brightflag

Cresco Labs - Customer Case Study

Cresco Labs, a regulated business with a strong focus on compliance and legal spend oversight, needed better financial visibility within its legal department. Bill Novomisle, Director of Legal Operations, prioritized building financial discipline and selected Brightflag’s e-billing platform as the team’s first legal tech investment to create a single source of truth for legal spend.

With Brightflag, Cresco Labs gained deeper insight into outside counsel spending, in-house versus outside counsel splits, blended hourly rates, and direct cost savings. Brightflag’s AI-driven data improved user adoption, strengthened internal buy-in, and gave the legal team the reporting needed to support budget planning and build a stronger business case for future legal tech investments.

Cresco Labs

Bill Novomisle

Director of Legal Operations