Case Study: AIB improves legal cost control and service quality with Brightflag

AIB achieves 98% billing compliance with Brightflag

AIB, a leading bank, sought to optimize service delivery and maximize value from its outside counsel partners through a data-driven review of its law firm panel. To achieve this, the bank partnered with Brightflag, an AI-first Enterprise Legal Management platform, to gain better control over legal costs and real-time spend analytics.

Using Brightflag's platform, AIB combined historical spend and performance data with forward-looking firm proposals to conduct a comprehensive panel review. This allowed them to set new billing guidelines and create a repeatable process for benchmarking firm performance. As a result, AIB achieved a 98% billing guideline compliance rate, leading to significant cost savings and improved budget predictability through the solution provided by Brightflag.

AIB