Case Study: Banking Organization achieves $3.4M in SOW savings with Brightfield

Banking Organization - Customer Case Study

Brightfield worked with a Banking Organization facing a high level of IT contingent workforce and SOW spend, including $120M in contingent labor and $200M in SOW spend. The customer lacked a supplier management strategy, visibility into services procurement spend, and a framework to better manage this category, while also looking to optimize its workforce mix through a more holistic talent strategy.

Brightfield assessed the supplier marketplace, analyzed SOWs using its Brightfield TDX refined SOW categories, and designed a services procurement management framework covering the operating model, sourcing model, technology model, and process flows. As a result, Brightfield helped the Banking Organization establish a supplier management strategy, improve visibility into services procurement spend, and identify $3.4M in SOW savings.