Case Study: Fernhill Accountants achieves faster, more profitable payroll services with Bright

Why this family run firm remains loyal to BrightPay

Fernhill Accountants, a family-run firm in Farnborough, found HMRC’s Basic PAYE Tools too limited as their payroll needs grew—auto-enrolment and pension tasks were manual, processing payroll took too long and wasn’t profitable, and Judy Dean needed a cost‑effective solution with telephone support. They evaluated options and chose Bright’s payroll software BrightPay (and later the BrightPay Connect cloud add-on) to meet those requirements.

Bright delivered BrightPay with full pension and auto-enrolment automation, phone support, integrations with Xero and pension providers like Nest, plus BrightPay Connect for secure report sharing and automatic backups. The solution cut processing time, saved about 15 minutes per client when sharing reports, made payroll a profitable service again, freed Judy to focus on other work, and improved client loyalty—Fernhill continues to use and renew Bright’s software.

Fernhill Accountants

Judy Dean

Owner