Case Study: Scope achieves faster, more accessible support discovery with Bright Labs

Scope future-proofs its website with Bright Labs by upgrading to Craft 5

Scope, one of Australia's largest providers of disability support, faced challenges with its existing website, including fragmented navigation, performance issues affecting search rankings, and an aging CMS. These digital barriers were critical as they impacted users seeking essential support services. The vendor, Bright Labs, was engaged to deliver a holistic upgrade involving a strategic UX redesign and a CMS migration.

Bright Labs conducted an extensive UX review and migrated the site to Craft 5. The solution included a redesigned navigation with a mega-menu, a new site-wide search feature, performance optimization to resolve Google Core Web Vitals issues, and a strict WCAG-compliant design. The results were a faster, more accessible website with enhanced findability for users, a future-proofed infrastructure, and a stronger foundation for SEO, transforming it into a high-performance digital asset.

Scope