Case Study: Mattinson Partnership streamlines absence management with BrightHR

Mattinson Partnership - Customer Case Study

Mattinson Partnership, a services company, needed a better way to manage HR as the business grew from around 14 staff. Before using BrightHR, absences were tracked across Outlook calendars, folders, and spreadsheets, making the process fragmented and difficult to manage, while also making it harder to monitor holiday, sickness, and cost implications.

BrightHR provided a centralised absence management solution with self-service for employees, helping Mattinson Partnership streamline holiday and sickness tracking. The result was less admin for the team, fewer manual reports and holiday queries, easier training planning, and better visibility of absence patterns and remaining leave. Rhian Mason also said BrightHR “pretty much sold itself,” with setup guidance keeping implementation simple.

Mattinson Partnership

Rhian Mason

Operations Manager