Case Study: Lash Luscious Ltd simplifies HR management with BrightHR

Lash Luscious Ltd - Customer Case Study

Lash Luscious Ltd, a Norfolk-based beauty salon with three employees, struggled to keep up with HR admin as timesheets and holiday forms were tracked on paper. Owner Cassie was spending time chasing staff for timesheets, checking CCTV to confirm hours, and managing increasingly messy holiday records. BrightHR was brought in to help digitise these HR processes.

With BrightHR, Lash Luscious Ltd moved everything online in one place, making it easier to track working hours, manage holidays and sickness, and access documents remotely. Cassie also used BrightHR’s furlough and back-to-work navigators, document storage, and e-learning tools during COVID-19 to support reopening. The result was a major reduction in stress and admin burden, with Cassie saying BrightHR is “worth its weight in gold” and like having her own HR manager.

Lash Luscious Ltd

Cassie Ayms

Owner