Case Study: BeST streamlines absence management with BrightHR

BeST - Customer Case Study

Bespoke Supportive Tenancies Ltd (BeST), a non-profit charity, was struggling with a paper-based HR process that took too much time and created extra admin burden as the organisation grew. Managing absences, holidays, and sickness manually was slowing the team down and making it harder for managers to support stakeholders effectively. BeST chose BrightHR, including its mobile app, as a faster and more centralised way to handle people processes.

BrightHR helped BeST streamline absence management, reducing paperwork and freeing up time for processing and accessing information. The team found the software easy to learn and praised BrightHR’s quick, friendly support throughout setup, with the service improving how staff could plan and coordinate their lives. As a result, BeST reported that BrightHR made their team’s work more efficient and organised, with less paperwork to manage and more time available for other priorities.

BeST

Phillippa Bevin

HR and HS Officer