Case Study: Revival Kitchen achieves uninterrupted, crash-free POS service with Brigade Society

Revival Kitchen - Customer Case Study

Revival Kitchen, a destination restaurant in Reedsville, PA, was plagued by frequent POS crashes that disrupted orders, receipts, and payments as business grew. To solve this, the team switched to Brigade Society’s point-of-sale solution (Brigade POS) seeking a dependable system and continuous connectivity.

Brigade Society delivered a two-part fix: LTE-enabled Cradlepoint routers to ensure a constant connection and dedicated environments (a private server, database, and LTE data account) for each customer. The impact was immediate and measurable — zero crashes or lost connections in four months versus the previous 5–10 breakdowns per week — plus reduced staff anxiety and more consistent, relaxed service.

Revival Kitchen

Liz Hoffner

Owner