Case Study: Lonas Lil Eats achieves faster order processing — cuts POS time from 27s to 18s and saves 33 minutes per lunch with Brigade Society

Lonas Lil Eats - Customer Case Study

Lonas Lil Eats, a fast-casual restaurant in St. Louis, was hampered by slow tablet point-of-sale systems (previously using Shopkeep and Touchbistro) that caused long screen transitions and slow credit-card processing during busy service. They switched to Brigade POS from Brigade Society to address these performance and reliability problems.

Brigade Society delivered a crash-free, highly responsive POS built with rigorous QA and an intuitive workflow that reduces unnecessary screens and simplifies tasks like splitting checks. As a result, Lonas cut average POS time per order from 27 seconds to 18 seconds—saving about 33 minutes over a typical lunch period—and significantly improved service speed and guest throughput.

Lonas Lil Eats

Pierce Powers

Owner