Case Study: Samaritan Medical Center streamlines hospital data management with BridgeHead Software

Samaritan Medical Center - Customer Case Study

Samaritan Medical Center, a not-for-profit community medical center in Watertown, NY, faced significant operational challenges due to its complex data management environment. They were using four separate backup systems for different applications, including BridgeHead Software’s ISB for their MEDITECH HCIS. Managing these disparate systems was time-consuming, created data siloes, and posed a prohibitive risk for disaster recovery, which streamlined their need for a consolidated platform.

The solution was to standardize all data management on BridgeHead Software’s Healthcare Data Management (HDM) platform. This consolidation was completed in two months and resulted in massive efficiency gains. The time required for daily data management was reduced by 75%, from four hours for two employees to just 15-20 minutes for one administrator. BridgeHead Software also provided improved data availability for clinicians, preserved application performance with its serverless backup, and streamlined the hospital's storage environment, lowering costs.

Samaritan Medical Center

Jeff Wood

Technical Services Manager