Case Study: Rochelle Community Hospital achieves simpler, more reliable backups with BridgeHead Software Platinum Maintenance

Rochelle Community Hospital Relies on BridgeHead Platinum Maintenance to Smooth Backup Process

Rochelle Community Hospital, a small critical access hospital in Illinois, faced a challenge in efficiently managing and monitoring its backups for its critical MEDITECH EHR system. Using its small IT staff to perform these tasks was not the best use of their limited time and resources. The hospital's leadership sought a way to ensure data was consistently protected while freeing its team to focus on other value-added IT services to support patient care.

The hospital implemented BridgeHead Software's Platinum Maintenance Service to manage its backup and archiving processes. This managed service provided the hospital with a BridgeHead technician who remotely performs backups, runs system checks, and quickly resolves any issues. The solution gave the IT manager peace of mind, removed the administrative burden from his staff, and allowed them to focus on other priorities. The hospital was so satisfied with the results that it extended its contract with BridgeHead.

Rochelle Community Hospital

Scott Stewart

CIO