Case Study: Parkview Medical Center Safeguards EMR Data and Frees Up IT Staff with BridgeHead Platinum Maintenance

Colorado’s Parkview Medical Center Uses BridgeHead’s Platinum Maintenance Service to Safeguard Its EMR Data

Parkview Medical Center, a nonprofit healthcare provider in Colorado, needed to ensure its mission-critical EMR data was efficiently safeguarded against system outages or disasters. To meet the requirements of a MEDITECH upgrade, the hospital turned to BridgeHead Software, initially for its backup technology and later for its Platinum Maintenance service.

By implementing BridgeHead's Platinum Maintenance, Parkview received managed daily backups, proactive monitoring, and priority technical support. This solution freed the internal IT team to focus on other projects, ensured the protection of over 10 terabytes of data daily, and provided the reliability needed for seamless hospital operations. The BridgeHead service was so effective that the hospital increased its backups to twice daily, significantly reducing potential data loss and revenue risk.

Parkview Medical Center

Bill Mead

Network Administrator & Engineer