Case Study: The Kooples boosts turnover per customer by 89% with Brevo Mobile Wallet

The Kooples boosts turnover per customer by 89% with Brevo

The Kooples, a fashion retailer, partnered with Brevo to enhance customer loyalty and engagement through personalized communication. They sought to implement a more effective strategy to reach their customers, particularly those who were difficult to target via traditional channels, using Brevo's Mobile Wallet service.

By utilizing Brevo's Mobile Wallet to distribute digital cards and send personalized push notifications, The Kooples created a highly effective one-to-one communication system. This solution delivered impressive results for Brevo's client, including an 89% increase in turnover per customer, a 90% rate of repeat purchases among wallet users, and a 98% retention rate for cards saved in the mobile wallet.

The Kooples