Case Study: Online printing company PeterPrint achieves near-100% transactional email deliverability and faster order communications with Brevo (formerly Sendinblue)

Online printing company PeterPrint improves customer experience with transactional emails

PeterPrint, an online printing company based in Groningen serving customers across the Netherlands since 2013, struggled with missed order confirmations and update emails that created extra manual work and frustrated clients. To fix this, PeterPrint turned to Brevo’s transactional email service for an affordable, scalable solution that could integrate cleanly with their Magento webshop.

Brevo’s easy Magento integration and intuitive dashboard let PeterPrint program a series of 6–8 transactional messages (order confirmation, production and shipping updates, invoice), resulting in near 100% deliverability, higher customer satisfaction, fewer support enquiries, and noticeable time savings for the team during peak periods like Black Friday.

PeterPrint

Evjatar Werker

Online Marketing Specialist