Case Study: Doctolib optimizes transactional email delivery with Brevo

How does Doctolib use Brevo to optimise its transactional emails

Doctolib, a major European healthcare platform, needed a reliable partner to manage its high volume of transactional emails while meeting the healthcare sector's stringent security and regulatory compliance standards. The company required a solution that could optimize deliverability for critical communications like appointment reminders and verification codes.

To address this, Doctolib partnered with Brevo for its email API and management services. Brevo provided a secure, GDPR-compliant platform capable of processing up to 130 million emails per month with real-time monitoring and dedicated support. The solution achieved a 99% deliverability rate, with 95% of emails being delivered in under five seconds, which significantly reduced patient no-shows and improved the overall user experience.

Doctolib

Thomas Grobost

Product Manager