Case Study: Oliviers&Co boosts customer engagement and revenue with Brevo

Oliviers&Co centralizes customer data and drives revenue with Brevo CDP

Oliviers&Co, the gourmet olive oil and fine foods brand, needed a way to unify scattered customer data across stores, e-commerce, and franchise locations in 3 countries. As an SME, the company struggled with fragmented information that limited customer insight, made loyalty difficult to build, and held back organic growth. It turned to Brevo and its CDP to centralize and clean its data into a usable, unified customer base.

Brevo implemented a CDP-driven CRM transformation for Oliviers&Co, enabling data unification, enrichment, scoring, and segmentation across France, the US, and Norway. The solution powered targeted campaigns, refill and reactivation automations, abandoned cart recovery, and a loyalty program, helping the brand reach more customers and improve performance. Results included +40% more previously untapped contacts reached in France, +10% new contacts captured in the US, and +14% growth in web revenue.

Oliviers&Co

Charlotte Billot

General Director