Brekeke Software
6 Case Studies
Case Study: Ankara Police Department achieves high-availability emergency call continuity with Brekeke Software's SIP Server Advanced Edition
A Brekeke Software Case Study
Brekeke SIP Server Advanced Edition
The Ankara Police Department needed a stable, high-availability emergency telephone system to serve Ankara’s 4.5 million residents. Their previous telephony lacked critical redundancy and call-center functionality, so they turned to Brekeke Software and deployed Brekeke SIP Server Advanced Edition to provide a reliable SIP platform for two sites and 100+ phones.
Brekeke Software installed dual Brekeke SIP Server Advanced Edition instances (primary and secondary) with redundancy, integrated via an AudioCodes gateway and FGS Bilgi İstem’s call-center module (ACD, recording, IVR). The solution keeps call sessions active if the primary server fails, guaranteeing 24/7 high availability for emergency calls and enabling faster, more efficient call handling for the Ankara Police Department.
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