Case Study: Travel Advantage Network boosts guest communication and operations efficiency with Breezeway

Travel Advantage Network turns to Breezeway to power its property operations and guest communication across 1,200 units in 75 markets

Travel Advantage Network (TAN), a vacation rental travel club operating across 1,200 units in 75 markets, needed a better way to scale its property operations and guest communication. Before using Breezeway, TAN was stuck with outdated software that made it difficult for teams to see task status, property readiness, and updates in real time.

By implementing Breezeway’s property operations and guest messaging tools, TAN connected maintenance, housekeeping, vendor coordination, and guest communication in one platform. Breezeway helped Travel Advantage Network reduce guest phone calls by 58%, save 20 hours per week on vendor invoicing, and support 10% annual growth in managed units, while also improving team alignment and efficiency.

Travel Advantage Network

Shawntel Dairsow

Client Resolutions Manager