Case Study: SeaBreeze achieves streamlined operations and elevated luxury standards with Breezeway

SeaBreeze leveraged Breezeway to elevate ops & meet brand standards

SeaBreeze, a San Diego–based manager of over 300 luxury homes and beach cottages (including properties in Cabo San Lucas and Costa Rica), was struggling to coordinate cleaning and maintenance across a large, unique portfolio. Facing up to 50 back-to-back turnarounds and 150 additional departures a day in peak season, the team relied on multiple tools and text messaging (Escapia, When I Work, Asana, Inspecting Cloud) which made scheduling, quality checks, and owner/guest communication time-consuming and error-prone—so SeaBreeze turned to Breezeway for a consolidated operations platform.

Breezeway replaced several external systems and integrated directly with Escapia to pull reservations and property details, provide real-time alerts, and give SeaBreeze a single scheduling view. Using Breezeway’s Report-an-Issue and Task-Timing features the company streamlined turn-day coordination, captured maintenance costs and times for homeowner reporting, reduced manual data wrangling, and improved cross‑department confidence—resulting in faster, more reliable property care and an operations platform that supports further growth.

SeaBreeze

Nicole Glenn

Director of Property Services