Case Study: Olala Homes boosts cleanliness scores and guest reviews with Breezeway

Olala Homes saves 20 hours monthly and lifts service reviews 7% with Breezeway

Olala Homes, a professional vacation rental management company with over 200 properties across Europe, faced significant operational challenges after rapid growth. Their disjointed tech stack, which included tools like Asana and WhatsApp, led to manual scheduling efforts and chaotic communication, causing details to fall through the cracks. This resulted in inconsistent property care and difficulty maintaining quality standards.

By implementing Breezeway's property operations software and integrating it with their Avantio PMS, Olala Homes automated task assignments and streamlined communication. This solution eliminated 20 hours of monthly scheduling, boosted average cleanliness scores by 6%, and increased average service reviews by 7%. Breezeway provided the operational backbone that turned their property care into a competitive edge, leading to higher guest satisfaction and repeat business.

Olala Homes