Case Study: Newman-Dailey Resort Properties achieves accelerated property readiness and earlier guest check-ins with Breezeway

Newman-Dailey Accelerated Property-Readiness with Breezeway

Newman-Dailey Resort Properties, a long-established manager of 250+ luxury vacation homes on Florida’s Emerald Coast, struggled with a manual, paper-based housekeeping and turnover process that ate up staff time and delayed property-readiness. Despite using PointCentral’s smart home technology, Newman-Dailey faced scheduling chaos, poor accountability in the field, and guests waiting to check in while crews were still turning units over.

Breezeway implemented its property-care platform and integrated it with PointCentral, replacing paper grids with a dashboard, automated text notifications, and mobile checklists for housekeepers. Breezeway’s automation saved Newman-Dailey nearly 20 hours of manual work per week, enabled housekeepers to start cleans about three hours earlier on average, eliminated the “he-said-she-said” gaps in accountability, and increased early check-ins and guest satisfaction.

Newman-Dailey Resort Properties

Carrie Prichard

Assistant Housekeeping Manager