Case Study: Host Wise Improves Property Management Efficiency with Breezeway

How Host Wise uses Breezeway to ensure efficiency and quality in property management

Host Wise, a property management company in Portugal managing more than 350 properties, was struggling with manual scheduling and coordination before adopting Breezeway. Using spreadsheets and WhatsApp groups made task planning last-minute, error-prone, and difficult to manage across cleaning, maintenance, inspections, and guest issues.

With Breezeway integrated with Beds24, Host Wise automated task scheduling, centralized operations, and used customized checklists with photo documentation to improve quality control. Breezeway helped the team save 30 hours per week on scheduling and 20 hours per week resolving guest issues faster, while also increasing refund resolution success by 5.53% and completing 90% of 200 last-minute field tasks within 48 hours.

Host Wise

Pedro Azevedo

Operations Manager