Case Study: Edgar Suites boosts operations efficiency with Breezeway

How Edgar Suites transformed team operations

Edgar Suites, an aparthotel management company operating 17 residences in Paris and planning to expand across France, needed a flexible way to coordinate remote operations across housekeeping and maintenance teams. Working with Breezeway and MEWS, the company sought better communication, task tracking, and recordkeeping for its non-on-site operations.

Breezeway helped Edgar Suites automate task scheduling, create customized checklists and schedules for each residence, track work time and payroll more accurately, and share guest information seamlessly through the MEWS integration. With Breezeway, Edgar Suites reported a 50% reduction in guest complaints, saving 2 hours per day on task scheduling, and achieving 1.5X growth in its aparthotel portfolio.

Edgar Suites

Claire Vatin

Operations Manager