Case Study: Stay Lake Norman Luxury Vacation Homes improves guest safety and reduces liability with Breezeway

How Breezeway's Safety Program Secured StayLakeNorman Luxury Vacation Homes' Guest & Owner Safety

StayLakeNorman Luxury Vacation Homes, a luxury vacation rental management company, faced the challenge of inconsistent safety standards across its properties. With no established industry guidelines, they relied on general regulations and common sense, which left them exposed to potential liability and guest safety risks. They partnered with Breezeway to adopt its safety program and certify its team members as Short-Term Rental Safety Inspectors.

By implementing Breezeway's safety program, StayLakeNorman elevated its safety protocols. The solution involved certifying staff, upgrading equipment like smoke detectors, and integrating comprehensive safety checklists into their operations. The results included preventing a serious grill fire incident, reducing complaints, and improving owner relations. Breezeway provided the structured framework that gave the company peace of mind, ensuring their properties exceed standard safety expectations.

Stay Lake Norman Luxury Vacation Homes

Caleb Hannon

Director of Operations