Case Study: BNB Made Easy scales cleaning operations and reduces scheduling errors with Breezeway

How BNB Made Easy delivers local hospitality at a national scale with Breezeway

BNB Made Easy, a full-service short-term rental management company in Australia, was struggling to manage housekeeping operations as its portfolio grew. Before using Breezeway, the team relied on WhatsApp group chats and manual scheduling, which caused administrative issues, missed cleans, inconsistent quality, and reduced accountability across their properties.

BNB Made Easy implemented Breezeway, integrated with Guesty, to automate cleaning task creation, streamline cleaner availability, and customize property-level workflows with checklists and real-time tracking. With Breezeway, the company reduced time spent manually scheduling tasks by 67%, cut allocating cleans to one-third of the previous time, and scaled from under 20 properties to more than 240 while improving consistency and operational reliability.

BNB Made Easy

Dom Maley

General Manager - Operations