Case Study: Halo Hospitality levels up operations with Breezeway

Halo Hospitality Adopts Breezeway to Level Up Operations

Halo Hospitality, a short-term rental operator in Knoxville, was growing quickly, expanding from 18 properties to more than 50 in just a few years. As their portfolio scaled, Breezeway was brought in to replace manual, hands-on processes like WhatsApp scheduling, notebook-based work orders, and spreadsheet-based expense tracking that were slowing operations and making onboarding cumbersome.

With Breezeway’s work coordination, housekeeping, inspection, and guest service tools, Halo Hospitality gained real-time operational visibility, faster onboarding, and better cross-team communication. The company reported an $8k monthly revenue increase from service and cleaning tasks, resolved high and urgent issues 7 days faster, and increased reported issues by 40% through proactive inspections, while also streamlining cleaner payroll and improving efficiency across the business.

Halo Hospitality

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Halo Hospitality