Case Study: Family Time Vacation Rentals improves guest communication and operations with Breezeway

Family Time Vacation Rentals streamlines guest communication with Breezeway

Family Time Vacation Rentals, a provider of nearly 200 vacation properties, faced challenges with disjointed systems that complicated guest communication and hindered their ability to coordinate operational tasks like cleaning and maintenance. To overcome this, they turned to Breezeway and its integrated property operations platform to streamline their workflows.

By implementing Breezeway, which integrated with their LiveRez PMS and GuestView Guide, the company automated its property preparation and guest communication. This allowed them to efficiently coordinate cleaning and maintenance tasks and proactively text guests. As a result, Breezeway helped Family Time Vacation Rentals deliver a seamless guest experience, reduce phone calls, and uphold their core value of creating memorable family vacations.

Family Time Vacation Rentals