Case Study: ALTIDO saves 60 hours a week and boosts owner satisfaction with Breezeway

Altido saves 60 hours a week and boosts owner satisfaction with Breezeway

Altido, a leading global hospitality management company, faced significant operational challenges as it scaled. Relying on disjointed systems like spreadsheets, texting, and paper notes created over 60 hours of manual work weekly, restricted visibility, and caused internal confusion. To standardize operations and build proactive property care, Altido turned to the vendor Breezeway for its operations platform.

Implementing Breezeway's software allowed Altido to create a standardized operational blueprint, eliminating manual systems and enabling real-time communication and task tracking. The solution delivered major efficiencies, saving 60 hours of manual work per week, eliminating 55 unread voicemails weekly, and boosting owner satisfaction in its London market by 15%. Breezeway provided the data and reporting needed for proactive decision-making and consistent service delivery across all markets.

Altido