Case Study: ALTIDO achieves proactive property care and saves 60 hours/week with Breezeway

ALTIDO Builds Proactive Property Care & Operations with Breezeway

ALTIDO, a global hospitality management company operating thousands of units across multiple markets, faced growing operational chaos as it scaled: teams relied on spreadsheets, WhatsApp, texting and paper notes, creating poor visibility into staff coordination and property readiness and generating roughly 60 hours of manual work each week. To modernize operations, ALTIDO selected Breezeway’s purpose-built operations platform to standardize workflows and centralize property and team data.

Breezeway helped ALTIDO create a single operational blueprint, connect to its PMS, replace ad‑hoc communications with real‑time task notifications, and provide custom reports for proactive property care. The Breezeway implementation eliminated about 60 hours of manual work per week, cut roughly 55 unread voicemails weekly, and drove a 15% rise in owner satisfaction in the London market, while improving quality assurance, owner communication, and on‑time check‑in readiness.

Altido

Anthony Lee

Head of Operations