Case Study: More Than Loft Ladders streamlines franchise CRM and automation with Breeze

More Than Loft Ladders transforms CRM operations with Breeze in 2022

More Than Loft Ladders (MTLL), a UK-based furnishings and home improvement franchise, found that their existing CRM system was a clunky and unreliable growth-limiting factor. They partnered with Breeze to develop a new, bespoke CRM solution to better manage their increasing volume of jobs and franchisees.

Breeze implemented a custom CRM system that streamlined job and franchisee management, featuring integrations with platforms like Checkatrade and TrustATrader. The solution automated customer communications and provided role-specific data access, transforming operations and allowing franchise partners to concentrate on day-to-day activities. The client reported that the system from Breeze has helped them track performance comprehensively and that working with the vendor proved that a bespoke solution was both possible and highly effective.

More Than Loft Ladders (mtll)