Case Study: Leeds Federated Housing Association streamlines housing management with Breeze Origin2

Leeds Federated Housing Association modernizes housing management for 4,300 properties with Breeze

Leeds Federated Housing Association, a housing association providing affordable housing in the Leeds area, needed to replace its Civica 'Contact Manager' system. They partnered with Breeze to develop a bespoke software solution, Origin2, which would become the central repository for their customer data and a crucial part of their housing management ecosystem.

Breeze developed and implemented the comprehensive Origin2 CRM, which manages customer information, facilitates communication, and handles cases for areas like arrears and repairs. The solution included a mobile app and integrated with existing systems. After going live, the system received overwhelmingly positive feedback for its intuitive UI. Breeze provided prompt support to resolve minor issues, and the bespoke nature of the solution allows Leeds Federated to enhance the product as their business evolves.

Leeds Federated Housing Association