Case Study: Sybase improves security and productivity with Bravura Security’s Bravura Pass

Sybase cuts password reset calls by 85% with Bravura Security

Sybase, a growing company with over 7,000 employees worldwide, faced significant challenges with password management. Rising help desk costs, compromised security from weak passwords, and lost productivity were major issues. To address this, Sybase turned to vendor Bravura Security and implemented their Bravura Pass total password management solution.

The Bravura Pass solution automated password resets and synchronized passwords across all systems. This resulted in an immediate 85% reduction in password reset calls to the help desk. The time per reset dropped from up to 20 minutes to about one minute, drastically increasing productivity and enhancing security. Bravura Security delivered both a best-of-breed solution and exceptional service.

Sybase