Case Study: American Museum of Natural History achieves lower IT support costs and PCI-compliant security with Bravura Security

Museum Reduces IT Support Costs And Improves Security

The American Museum of Natural History (AMNH) needed to cut IT support costs and strengthen security while meeting strict PCI requirements. To reduce help‑desk calls, synchronize passwords between Microsoft Active Directory and OpenLDAP, and enforce stronger password policies, AMNH selected Bravura Security’s password management solution (Bravura Security Password Manager).

Bravura Security implemented synchronized directory support, transparent Windows desktop synchronization, self‑service password reset and automated change prompts. The rollout lowered incident costs, significantly reduced orphaned accounts and support call volume, and enabled AMNH to meet PCI standards for payment processing—delivering measurable ROI and improved security.

American Museum of Natural History

Samuel Tran