Case Study: American Museum of Natural History reduces IT support costs and improves PCI compliance with Bravura Pass

American Museum of Natural History cuts support call volume and reduces orphaned accounts with Bravura Security

The American Museum of Natural History (AMNH) needed to achieve strict PCI compliance for credit card payments and sought to improve its digital experience while reducing security risks. The challenge included reducing IT support costs, synchronizing user changes between directories, and enforcing strong password policies. To address this, they partnered with vendor Bravura Security and implemented its Bravura Pass solution.

Bravura Security provided Bravura Pass, an identity management solution that enabled synchronization between Microsoft Active Directory and OpenLDAP. The implementation resulted in a notable reduction in incident costs and IT support call volume, a significant decrease in orphaned accounts, and improved security. Bravura Pass ensured the museum could manage payment processing in compliance with PCI standards while supporting its scientific and educational goals.

American Museum of Natural History