Case Study: Qatar Foundation enhances its website experience with Bravent’s AI Chatbot BOTaina

Qatar Foundation launches multilingual BOTaina on its website with Bravent

The Qatar Foundation, a non-profit organization supporting education and community development in Qatar, faced the challenge of enhancing its website user experience by providing instant answers to visitor questions. They partnered with vendor Bravent to implement an AI-powered chatbot solution that could evolve into a multi-platform virtual assistant.

Bravent developed a multilingual chatbot named BOTaina using Microsoft Azure Cognitive Services. The solution could understand natural language to answer queries and search the website for information. Bravent also created a powerful reporting suite with Microsoft BI to provide customer insights and aid in the bot's training, successfully delivering an innovative tool to engage the foundation's global audience.

Qatar Foundation