Case Study: Exolum achieves faster access to corporate knowledge with Bravent’s AI assistant

Exolum centraliza el conocimiento y mejora la búsqueda documental con Bravent

Exolum, a leading European logistics company for liquid bulk and gases, faced the challenge of enhancing its existing conversational assistant to process more complex information and broaden its document coverage. To automate tasks and improve internal knowledge management, they partnered with vendor Bravent to build upon their Microsoft Teams-based solution.

Bravent implemented an intelligent assistant powered by generative AI and Microsoft technologies, utilizing an iterative RAG model for improved information retrieval. The solution featured advanced indexing and was integrated into Teams and SharePoint. This allowed Exolum to centralize corporate knowledge, drastically reducing document search times and increasing answer precision. The project significantly boosted team productivity and improved daily decision-making for employees.

Exolum