Case Study: Leading Telecommunications Company achieves 260% increase in user engagement with BrandMuscle Social

Leading Telecom Company Leverages BrandMuscle Social to Interact with Customers

Telecommunications Company, a leading telecom provider, faced a major roadblock when dealers couldn’t effectively leverage social media at the local level due to lack of time, resources, and expertise. To solve this, the company turned to BrandMuscle Social to help standardize and scale dealer-level social engagement.

BrandMuscle Social delivered automated posting, unique content libraries, and detailed reporting so dealers could maintain an active local presence without additional burden; the program produced a 260% increase in user engagement, a 207% increase in average monthly interactions, and a 70% opt-in rate to the automated content delivery.